Privacy Policy

Effective Date: January 1, 2026

FastPay Casino ("we," "us," "our," or "fastpay casino") is committed to protecting the privacy and security of personal information of our players in Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our online casino platform at fastpay casino, including the fastpay casino app and fastpay casino login portal.

By using fastpay online casino services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

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1. Information We Collect

1.1 Personal Information

When you register for a FastPay Casino account or use our services, we collect the following personal information:

• Identity Data: Full name, date of birth, gender, nationality
• Contact Information: Email address, phone number, residential address
• Account Credentials: Username, password, security questions for fastpay casino login
• Financial Information: Bank account details, payment card information, transaction history
• Verification Documents: Government-issued ID, proof of address, payment method verification
• Gaming Activity: Game preferences, betting history, winnings, deposit and withdrawal records

1.2 Technical Information

We automatically collect certain technical data when you access fastpay casino australia services:

• IP address and geolocation data
• Device information (type, operating system, browser type)
• Cookies and tracking technologies
• Session information and clickstream data
• App usage data from the fastpay casino app
• Log files and error reports

1.3 Communication Data

We retain records of:

• Customer support inquiries and correspondence
• Live chat transcripts
• Marketing communication preferences
• Survey responses and feedback

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2. How We Use Your Information

FastPay Casino uses collected data for the following purposes:

2.1 Service Provision

• Create and manage your fast pay casino account
• Process deposits, withdrawals, and gaming transactions
• Provide access to games and casino features
• Enable fastpay casino login australia functionality
• Deliver customer support services

2.2 Legal and Compliance Obligations

• Verify your identity and age (18+ requirement in Australia)
• Comply with Australian gambling regulations and licensing requirements
• Prevent fraud, money laundering, and unauthorized transactions
• Implement responsible gambling measures
• Maintain audit trails and regulatory reporting

2.3 Service Improvement

• Analyze user behavior to enhance fastpay online casino experience
• Develop new features and optimize the fastpay casino app
• Conduct security audits and system monitoring
• Personalize gaming recommendations

2.4 Marketing and Communications

• Send promotional offers, bonuses, and tournament information (with your consent)
• Provide service updates and account notifications
• Conduct market research and customer satisfaction surveys

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3. Legal Basis for Processing (Australian Context)

We process your personal information under the following legal grounds in accordance with Australian Privacy Principles (APPs):

• Consent: You have provided explicit consent for specific processing activities
• Contractual Necessity: Processing is required to fulfill our agreement with you as a fastpay casino player
• Legal Obligation: Compliance with Australian gambling laws, AML/CTF regulations, and tax obligations
• Legitimate Interests: Fraud prevention, security measures, and service improvement

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4. Data Sharing and Disclosure

FastPay Casino may share your personal information with the following third parties:

4.1 Service Providers

• Payment Processors: To facilitate deposits and withdrawals
• Game Providers: Licensed software suppliers for gaming content
• Identity Verification Services: For KYC (Know Your Customer) compliance
• Cloud Hosting Providers: For secure data storage and processing
• Customer Support Platforms: For helpdesk and live chat services
• Marketing Partners: For promotional campaigns (only with your consent)

4.2 Legal and Regulatory Bodies

We may disclose information to:

• Australian gambling regulatory authorities
• Law enforcement agencies when legally required
• AUSTRAC (Australian Transaction Reports and Analysis Centre) for AML compliance
• Courts and tribunals in response to legal proceedings

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this Privacy Policy.

4.4 We Do NOT

• Sell your personal information to third parties
• Share data with unauthorized entities
• Use your information for purposes not disclosed in this policy

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5. Data Security Measures

FastPay Casino implements industry-standard security measures to protect your information:

Your Responsibility: You must keep your fastpay casino login credentials confidential. Never share your password, and report any unauthorized access immediately.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods:

• Active Accounts: Data retained for the duration of your fastpay casino account activity
• Closed Accounts: Financial and transaction records retained for 7 years (Australian tax and AML compliance)
• Marketing Data: Deleted within 30 days of consent withdrawal
• Technical Logs: Typically retained for 12-24 months
• Legal Disputes: Data retained until resolution and applicable limitation periods expire

After retention periods expire, we securely delete or anonymize your personal information.

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7. Your Privacy Rights (Australian Players)

Under Australian privacy law, you have the following rights regarding your personal information:

7.1 Right to Access

Request a copy of the personal data we hold about you through your fastpay casino login portal or by contacting our support team.

7.2 Right to Correction

Request correction of inaccurate, incomplete, or outdated information in your fast pay casino account.

7.3 Right to Erasure

Request deletion of your personal data, subject to legal retention obligations (e.g., financial records, regulatory requirements).

7.4 Right to Restrict Processing

Request limitation on how we use your data in certain circumstances.

7.5 Right to Data Portability

Receive your data in a structured, commonly used format for transfer to another service.

7.6 Right to Object

Object to processing based on legitimate interests or for marketing purposes.

7.7 Right to Withdraw Consent

Withdraw consent for marketing communications or optional data processing at any time via account settings or unsubscribe links.

How to Exercise Your Rights:

• Email: privacy@fastpays-casinos.com
• Account Settings: Manage preferences through your fastpay casino login dashboard
• Live Chat: Contact customer support through fastpay online casino

We will respond to your request within 30 days. If we cannot fulfill your request, we will provide a written explanation.

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8. Cookies and Tracking Technologies

FastPay Casino uses cookies and similar technologies to enhance your experience on fastpay casino australia platform.

Types of Cookies:

1. Essential Cookies: Required for fastpay casino login, session management, and security
2. Performance Cookies: Analyze how users interact with the fastpay casino app and website
3. Functional Cookies: Remember your preferences and settings
4. Marketing Cookies: Track effectiveness of promotional campaigns (requires consent)

Managing Cookies:

You can control cookies through:

• Browser settings (most browsers allow cookie blocking or deletion)
• Cookie consent banner on first visit to fastpay online casino
• Account preferences in your fastpay casino login dashboard

Note: Disabling essential cookies may affect your ability to use certain fastpay casino features.

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9. Third-Party Links and Services

FastPay Casino may contain links to third-party websites, payment providers, or partner services. This Privacy Policy does not cover external sites. We recommend reviewing the privacy policies of any third-party services you access through fastpay casino australia.

We are not responsible for the privacy practices of:

• External payment processors
• Social media platforms linked from our site
• Affiliate or promotional partner websites
• Third-party app stores distributing the fastpay casino app

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10. Children's Privacy

FastPay Casino is strictly an adult service. We do not knowingly collect personal information from individuals under 18 years of age.

If you are under 18, you must not:

• Register for a fastpay casino account
• Use the fastpay casino login portal
• Download or access the fastpay casino app
• Participate in gaming activities on fastpay online casino

If we discover that a minor has provided personal information, we will immediately delete the account and data, and notify appropriate authorities if required by Australian law.

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11. International Data Transfers

While FastPay Casino primarily serves Australian players, some data processing may occur outside Australia with our international service providers.

When transferring data internationally, we ensure:

• Service providers comply with Australian privacy standards or equivalent protections
• Contractual safeguards are in place (Standard Contractual Clauses)
• Data is encrypted during transmission and at rest
• Transfers comply with Australian Privacy Principles regarding cross-border data flows

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12. Changes to This Privacy Policy

FastPay Casino reserves the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations.

When we make material changes:

• The "Effective Date" at the top of this policy will be updated
• You will receive notification via email or fastpay casino login dashboard
• A prominent notice will be displayed on fastpay online casino homepage
• You may be required to accept the updated policy to continue using services

We encourage you to review this policy periodically when accessing your fast pay casino account.

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13. Responsible Gambling and Privacy

FastPay Casino is committed to responsible gambling. We may use your gaming data to:

• Identify patterns of problematic gambling behavior
• Enforce deposit limits and self-exclusion requests
• Provide access to support resources and counseling services
• Comply with Australian responsible gambling regulations

Your gambling activity data may be shared with responsible gambling organizations and regulators when necessary to protect your welfare.

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14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how FastPay Casino handles your personal information, please contact us:

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15. Complaints and Dispute Resolution

If you believe FastPay Casino has breached your privacy rights or Australian privacy laws, you can:

1. Internal Complaint: Contact our Privacy Officer using the details above. We will investigate and respond within 30 days.
2. External Complaint: If unsatisfied with our response, you may lodge a complaint with:
   • Office of the Australian Information Commissioner (OAIC)
   • Website: www.oaic.gov.au
3. Gambling Regulator: Contact the relevant Australian state or territory gambling authority for regulatory complaints.

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Acknowledgment: By creating an account and using fastpay casino services, including the fastpay casino app and fastpay casino login australia portal, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your continued use of fastpay online casino constitutes acceptance of any updates or modifications to this policy.

Last Updated: January 1, 2026 | FastPay Casino Australia | Version 2.0